The Universal Friendship Organisation (UFO) has criticised what it describes as persistent exploitation of commuters by some transport operators and has given government a one-month ultimatum to address concerns within the transport sector.
In a statement issued in Accra on Thursday, July 9, 2026, the organisation accused some commercial drivers and transport unions of failing to reduce fares despite recent declines in fuel prices and reductions in the prices of some goods and services.
UFO said commuters have endured hardship for more than two years due to what it described as unfair transport practices, including arbitrary fare increases and poor service delivery.
The group identified what it called key challenges affecting passengers, including the alleged practice by some Trotro drivers of loading only short distances during morning hours, which it said leaves passengers stranded and causes delays for schoolchildren, workers and traders.
It also raised concerns over alleged fare increases during evening peak periods, claiming that some commuters are forced to pay prices above approved rates to return home.
According to UFO, the situation has contributed to congestion at transport terminals and increased conflicts between passengers, drivers and conductors, creating concerns for public safety and order.
The organisation has called on government to establish a special taskforce to monitor compliance with transport regulations, arrest and prosecute operators who violate approved fares and loading procedures, and deploy the Ghana Police Service to major bus stops and terminals during peak hours.
UFO further urged key stakeholders, including the Ministry of Transport, the Ghana Private Road Transport Union (GPRTU), the Parliamentary Select Committee on Transport, the Ministry of the Interior, the Inspector-General of Police, the Trades Union Congress, religious bodies and civil society organisations to intervene.
The group warned that failure to address the concerns within one month could lead to a nationwide demonstration.
“The economic burden and daily humiliation currently forced upon the public by recalcitrant transport operators is entirely unsustainable,” UFO said.
The organisation maintained that its position is aimed at protecting the welfare and dignity of Ghanaian commuters and called for immediate action to restore fairness and accountability within the transport sector.
