The National Communications Authority (NCA) has imposed a GH₵10,000 daily fine on MultiChoice Ghana for failing to comply with a directive to submit its subscription and pricing data.
The regulator had given MultiChoice a deadline of July 26, 2025, to provide full details of its subscription packages and pricing structures, but the company failed to meet the requirement.
According to the NCA, the sanction is part of ongoing efforts to ensure transparency and accountability in Ghana’s broadcasting and telecoms sector. Officials say the fine will accumulate daily until MultiChoice fully complies with the directive.
The development comes after months of tension between the company and policymakers.
The Ministry of Communication, Digital Technology, and Innovations, Samuel Nartey George, who has been vocal on consumer protection issues, warned that MultiChoice risks more severe penalties, including possible suspension of its license, if it continues to flout regulatory orders.
The move by the NCA is seen as a strong signal to other operators in the sector that Ghana will no longer tolerate what it describes as “unfair and non-transparent” practices in pay-TV services.
“The regulator informed me that you requested an extension until Monday. Under the Electronic Communications Act (ECA), every day that an operator fails to provide requested information attracts a GHC10,000 penalty. I agreed to wait until Monday rather than starting charges immediately, as the difference of a few days was not critical at that stage,” he said.
“However, as of today’s meeting, the regulator has confirmed that the requested information has still not been provided. This makes it impossible to have a meaningful engagement, as the data we need to justify or challenge your pricing has not been submitted. From today, therefore, the Ministry will begin applying the statutory fine of GHC10,000 per day until the full information is received,” the Minister added.
“The law is clear, and we will enforce it. If necessary, we can freeze accounts to protect consumer interests,” he said.
