The Ghana Revenue Authority (GRA) says it is working to resolve intermittent technical challenges affecting the payment of taxes through the Ghana.gov payment platform.
The challenge, which started on Friday, August 14, 2026, is affecting payments initiated through the Integrated Customs Management System (ICUMS), Integrated Tax Administration System (ITAS) and Ghana Integrated Tax Management and Information System (GITMIS).
In a statement on Thursday, August 20, 2026, the GRA said the technical problem is limited to payment processing and does not affect the filing of tax returns.
“The payment platform remains operational; however, some payment transactions may experience delays in processing or in reflecting on taxpayers’ respective portals,” the Authority said.
GRA said it is working with relevant technical partners to resolve the challenge and restore normal payment processing.
“Technical interventions are ongoing, and the matter is being treated with the highest priority,” it said.
According to the Authority, outstanding payment transactions will be processed and duly reflected on taxpayers’ portals once the situation is fully normalised.
The GRA assured taxpayers, importers, clearing agents and other stakeholders that measures were being taken to address affected transactions and minimise further disruptions.
“The Authority will provide further information as necessary,” the statement added.
The GRA also apologised for the inconvenience caused by the technical difficulties and appealed for the patience and understanding of taxpayers and other stakeholders.
The Authority said the Ghana.gov payment platform remains operational while efforts continue to resolve the intermittent processing delays.
