The Ghana Revenue Authority (GRA) has strongly refuted claims by the National Identification Authority (NIA) that it owes GH₵376 million in unpaid service fees—allegations that led to GRA’s abrupt disconnection from the Identity Verification System Platform (IVSP), disrupting operations at ports and service centres nationwide.
NIA a letter dated July 29, 2025, suspended GRA’s access to its Identity Verification System Platform (IVSP), citing an outstanding debt of GH¢376.7 million.
However, GRA in a statement issued on Tuesday, August 5, 2025, the GRA expressed dismay at what it described as the NIA’s “unilateral and uncoordinated action,” stressing that the supposed debt in question stems from legacy transactions dating back to prior administrations.
“From the GRA’s present assessment, there were no regulatory and governance approvals for the transaction that created the purported debt,” the Authority stated.
“GRA’s principles of transparency, compliance and governance protocols do not permit enforcement of transactions that do not meet regulatory requirements, particularly as demanded by the reset vision of the President and the Government.”
The GRA clarified that no enforceable service agreement has been identified between the two institutions, making the basis for the NIA’s financial claims questionable under current public finance and procurement protocols.
While reaffirming its commitment to digital transformation and institutional collaboration, the GRA expressed concern over the operational impact of the NIA’s decision, which it says could have been avoided through structured dialogue.
The Authority confirmed that high-level discussions are currently underway to resolve the matter and called for calm among stakeholders affected by the disruption.
“GRA uses this opportunity to reassure taxpayers and the general public of its commitment and adherence to its values of fairness, integrity, responsiveness, service and teamwork,” the statement concluded.
