The National Service Authority (NSA) on Tuesday marked a smooth leadership transition as outgoing Director-General Felix Gyamfi formally handed over to his successor, Ruth Dela Seddoh, during a brief ceremony at the Authority’s headquarters.
The event, attended by Board and management, symbolized the official transfer of responsibilities.
In his remarks, Mr. Gyamfi expressed gratitude to staff for their support during his tenure and urged them to extend the same cooperation to Ms. Seddoh to ensure the continued growth and impact of the Authority.
Ms. Seddoh thanked the government for the confidence placed in her and pledged to build on the achievements of her predecessor.
She called for teamwork, dedication, and innovation to advance the NSA’s mandate in contributing to national development. Management pledged its full support as the Authority entered its next phase.
The transition was formalized at a board meeting where NSA Board Chairman Emmanuel Okai Mintah officially swore in Ms. Seddoh.
The Chairman commended her distinguished career in public service, expressed confidence in her ability to provide visionary leadership, and assured her of the Board’s full support in executing her mandate.
In her acceptance speech, Ms. Seddoh reiterated her commitment to strengthening the NSA’s contribution to national development, promising to work closely with staff, stakeholders, and partners to build on past successes.
In a major move to enhance integrity in the national service scheme, the NSA Board has established a Transition and Implementation Steering Committee (TISC) to oversee the development of a new digital platform designed to eliminate ghost names and other fraudulent activities.
The decision follows the expiration of the previous system in August 2025, which faced criticism for weak verification and monitoring.
An audit revealed alarming discrepancies, including payments of approximately GH₵15,178.50 to service personnel under one year of age across 26 transactions, and GH₵889,997.77 to personnel under 10 years old across 1,570 transactions.
In June, the Office of the President directed the Minister of Youth Development and Empowerment and NSA management to suspend the old system and oversee the rollout of a more robust platform.
The TISC, chaired by Dr. Wisdom Atiwoto, a member of the NSA Board and Director of Research, Statistics, and Information Management at the Ministry of Health, includes experts from both within and outside the Authority.
Its mandate covers guiding the migration to the new system, supervising design and deployment, and ensuring seamless integration with core functions such as enrollment, postings, payroll, and allowances.
NSA Board Chairman Emmanuel Okai Mintah emphasized that the committee aims to “deliver a robust and future-ready platform that not only guarantees real-time verification of service personnel postings but also protects public funds by eliminating ghost names.”
The Authority assured service personnel and the public that the transition will not disrupt allowances or postings and promised regular updates on the committee’s progress.
