The Chief Executive Officer of the National Health Insurance Authority (NHIA), Dr Victor Asare Bampoe, has commended staff of the Authority in Dormaa West for their contribution to the success of the National Health Insurance Scheme (NHIS).
He urged staff to remain responsive and solution-oriented while treating NHIS members with dignity, empathy and respect.
Dr Bampoe made the call during the opening of the NHIA’s new Dormaa West office at Nkrankwanta.
He also called on healthcare providers to protect NHIS members by avoiding illegal charges and co-payments while ensuring that beneficiaries receive quality healthcare.
According to him, staff and healthcare providers must work together to uphold the NHIS promise to Ghanaians every day and in every community.
Dr Bampoe further encouraged NHIS members whose memberships have become inactive to dial *929# to reactivate them.
He also urged members to update their contact details at the nearest NHIA office, saying accurate information would help the Authority build a stronger and more responsive health insurance system.
The Dormaa West Member of Parliament, Vincent Oppong Asamoah, expressed appreciation to Dr Bampoe for his contribution towards the construction of the new NHIA office.
He said the Dormaa West Constituency had benefited from the government’s Reset Agenda and appealed to the NHIA to replace the district’s vehicle, which he said was more than 10 years old, to improve staff mobility and public sensitisation activities.
Mr Oppong Asamoah also disclosed that he had written to the NHIA seeking the establishment of a claims centre in the Bono Region.
He said the proposed centre would reduce the need for healthcare providers in the region to travel to the Ashanti Region to process claims.
The Dormaa West District Chief Executive, Stephen Azorba Awuni, said the NHIA had operated in the district for more than a decade from an Area Council office secured through the efforts of the MP.
He commended Mr Oppong Asamoah for his contribution towards the construction of the new NHIA office and his commitment to development in the district.
